Coaching Skills Certification

A skills programme by Tremendis Learning
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Qualities required for good coaching

Qualities required for good coaching

Qualities required for good coaching

Coaching is a professional service in which work is completed on behalf of a client. The following qualities/skills are required for good coaching:

  1. Listening Skills
    In coaching, listening is more important than talking. By listening, people can be helped to overcome their fears, be offered complete objectivity and given undivided attention and unparalleled support. This leads to the intuitive questioning that allows the client to explore what is going on for themselves. 
  2. Communication Skills 
    Coaching is a two-way process. While listening is crucial, so is being able to interpret and reflect back, in ways that remove barriers, pre-conceptions, bias, and negativity. Communicating well enables trust and meaningful understanding on both sides.
    Coaches are able to communicate feeling and meaning, as well as content - there is a huge difference. Communicating with no personal agenda, and without judging or influencing, are essential aspects of the communicating process, especially when dealing with people's personal anxieties, hopes and dreams. 
    Good coaching uses communication not to give the client the answers, but to help the clients find their answers for themselves.
  3. Rapport-building
    A coach's ability to build rapport with people is vital. Normally such an ability stems from a desire to help people, which all coaches tend to possess. Rapport-building is made far easier in coaching compared to other services because the coach's only focus is the client. When a coach supports a person in this way it quite naturally accelerates the rapport-building process. 
  4. Motivating and Inspiring 
    Coaches motivate and inspire people. The ability to do this lies within us all. It is born of a desire to help and support. People who feel ready to help others are normally able to motivate and inspire. 
  5. Curiosity, Flexibility and Courage 
    Coaching patterns vary; people's needs are different, circumstances and timings are unpredictable, so coaching relationships do not follow a single set formula. Remembering that everyone is different and has different needs is an essential part of being a coach. Ultimately, everyone is human - so coaches take human emotions and feelings into account. 
    Coaching is also client-led - which means that these emotions have to be tapped into from the very beginning of the coaching process. So, having the flexibility to react to people's differences, along with the curiosity and interest to understand fundamental issues in people's lives, are also crucial in coaching. 
    The coach's curiosity enables the client's journey to be full and far-reaching; both coach and client are often surprised at how expectations are exceeded, and how much people grow.
    All this does take some courage - coaches generally have a strong belief in themselves, a strong determination to do the best they can for their clients, and a belief, or faith that inherently people are capable of reaching goals themselves. 

Coaching Principles
Typically good coaches will use and follow these principles:

  1. Listening is more important than talking
  2. What motivates people must be understood
  3. Everyone is capable of achieving more
  4. A person’s past is no indication of their future
  5. People’s beliefs about what is possible for themselves are their only limits
  6. A coach must always provide full support
  7. Coaches don’t provide the answers
  8. Coaching does not include criticizing people
  9. All coaching is completely confidential
  10. Some people’s needs cannot be met by coaching , and coaches recognise clients with these needs
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Coaching Skills Certification is a service offered by Tremendis Learning CC (2006/019194/23). Copyright Protected 2016, All rights reserved. Designed by Monre J Botes.
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