The Coaching Process
At the start of the coaching process it is important to get a picture of where you client is and where they want to be. Coaching includes the following: An explanation of the approach that you are going to use, the coaching process as well as practical arrangements for example the scheduling of sessions. A good coach also needs to have certain qualities. Some of these qualities would be listening skills, communication skills, rapport-building and the ability to motivate. Good coaches would also make use specific principles to ensure a positive outcome.
During coaching keep the following in mind:
Readiness of client
It is important to identify the readiness of the client for the coaching assessment and to set initial coaching goals. In order to get a picture of where you client is, where they want to be and how to get there it is important to ask questions.
Here are some important questions to ask:
Explain your approach to coaching and share your Code of Ethics
Share your approach to coaching with your client. In doing this you are communicating that it is important to be direct, honest and open about your style of coaching as well as your expectations and responsibilities. This helps build rapport, trust and honesty in the coaching conversations. It also begins the process of building the coaching alliance.
Sharing your Code of Ethics is really helpful in building trust - for example, the focus on confidentiality is particularly welcomed by clients, especially corporate clients. Discussing the scope of coaching - what it is, and what it is not in relation to other helping professions - can also open a conversation about the support needs of your client and helps establish clear boundaries in case any issues emerge later in the coaching relationship which may not fall within the scope of coaching.
Explain arrangements for coaching and the scheduling of sessions.
Give the client an activity to work on before the first session
This will focus your conversation and can also gives the client a taster of coaching before their first session.